Dispatcher for Appliance repair US market

Kateqoriya İnzibati
Ofis meneceri

Maaş 700 Azn

Part time!!!
Professional dispatching company providing remote dispatch and customer service solutions for home service businesses across the United States.
We are looking for a reliable and motivated Trilingual Dispatcher to join our team and work with US-based clients.
Languages Required
🇦🇿 Azerbaijani — fluent
🇹🇷 Turkish — fluent
🇺🇸 English — strong spoken and written English
Responsibilities
Answer incoming calls from customers in the United States
Communicate with customers professionally and politely
Schedule and confirm service appointments
Communicate with technicians and coordinate their schedules
Receive and process new service requests
Follow up with customers regarding appointments
Update customer information in the CRM
Handle basic customer questions and requests
Make outbound calls when necessary
Maintain a professional relationship with customers and technicians
Requirements
Fluent Azerbaijani and Turkish
Strong spoken English with clear pronunciation
Good communication and customer service skills
Comfortable speaking with US customers over the phone
Reliable internet connection and a quiet place to work
Computer/laptop and headset
Ability to work independently
Responsible, punctual and organized
Previous experience in customer service, call center, sales, appointment setting or dispatching is a plus
California working time
Əmək haqqı: 640-700 AZN